Embedded Files
The Cash-On-Delivery (COD) Feature is a feature provided for organizations of QQ who needs to collect COD from the receiver's address.
Our COD Fearure is suitable for MagasinerQQ™ sellers, turning sales immediately to profit at any way in no time. Win-win for customers and sellers!
It is easy to collect COD from your customers
It is easy to collect COD from your customers
#1 - Fill up form
#1 - Fill up form
Fill in the amount to be collected and where do you need the money to be transferred (cash or bank transfer). The form can be found here.
#2 - Collect money
#2 - Collect money
The receiver (your customer) will pay us the amount to be paid by cash, including EDL service fees.
#3 - Get paid
#3 - Get paid
We will transfer the amount to you via cash physically or bank transfer, with exact change deducting the EDL service fees.
Requirements for COD Feature:
Receiver ONLY can pay the amount by cash.
Currently, EDL only accepts COD by MYR (highly encouraged) or SGD currency.
For SGD currency convert to MYR, the rate will be based on the Central Bank of Finance Department (CFD) rates.
The MAXIMUM amount that can be collected is RM500 or/and S$500.
For bank transfer, ONLY MALAYSIAN bank accounts are acceptable.
Rate for COD Feature
Receive via cash
Service Fees: ×3 of the delivery fees (EXCLUDING the original delivery fees)
Example: If the original delivery fees is RM0.50, then the service fees will be RM1.50. The total delivery fees including sending the cash to the sender of the shipment will be RM2.00.
Receive via bank transfer
Service Fees: 5% of the collected amount
Example: If the collected amount is RM50.00, EDL will collect RM2.50 and will credit RM47.50 towards the bank account.
Frequently Asked Questions (FAQ)
What is the minimum amount to have COD Feature?
What is the minimum amount to have COD Feature?
The minimum amount is RM1 or S$1.
For bank transfer, how do I calculate the percentage if I want to pass the service fees to my customer, while maintaining my full amount?
For bank transfer, how do I calculate the percentage if I want to pass the service fees to my customer, while maintaining my full amount?
Take the amount and divide by 0.95, and you may charge your customer that amount while still keeping your original revenue.
For example: If the COD Shipment Price is RM100.00
(+) Charge your customer: RM105.27 (RM100 divided by 0.95)
(-) EDL Fees: RM5.27 (RM105.27 × 5%)
= We'll transfer you: RM100.00 (RM105.27 - RM5.27)
Tip: If the decimal is RM105.2635, round it to 2 decimals by adding 1 sen so that you will minimize any loss, as shown above.
For cash payment, when will I get my payment?
For cash payment, when will I get my payment?
You will get your payment within 5 days since the delivery is successful. It will be delivered via envelope or plastic bag, along with transaction receipt if necessary.
How long does it take for EDL to transfer money to my bank account?
How long does it take for EDL to transfer money to my bank account?
EDL will transfer to your bank account within 7 days since the shipment is delivered.
What happens if the receiver does NOT pay the COD?
What happens if the receiver does NOT pay the COD?
EDL will NOT pass the shipment to the receiver and will hold onto the shipment. The shipment will temporary be the property of EDL on behalf of the sender, and will be in EDL's post office.
To claim the item back to the sender, we will impose a penalty of QQ$1,000.00 or RM2.00 per day since the day that the receiver doesn't pay. EDL will cover the cost of sending the item back to the sender's address.
NOTE: If you are a MagasinerQQ™ seller and you believe that the issue isn't your fault, please resolve the issue directly with MagasinerQQ™ in order to claim back the penalty fees.
Page updated
Google Sites
Report abuse