EDL's Insurance

Whenever happen to your shipment such as damaged, destroyed or lost, you'll receive an amount of percentage of your shipment's total item value.

The total insurance per shipment is as per item in the shipment below.

(a) Postcards: 100% (damaged); 150% (lost or destroyed) of item value, up to QQ$200.00 or RM0.50, up to 5 postcards in a shipment can be claim

(b) Envelope: 125% (damaged); 175% (lost or destroyed) of item value, up to QQ$1,000.00 or RM2.00, up to 5 letter in a shipment can be claim

(c) Gift, stationaries, normal basic item or souvenir: 125% (damaged); 175% (lost or destroyed) of item value, up to QQ$20,000.00 or RM15.00, up to 5 letter in a shipment can be claim

(d) Expensive shipments such as cash or other methods of payment, precious metals, works of art, jewelry, precious stones or other valuables or securities: 100% of item value, up to QQ$500,000.00 or RM500.00. Only a refund will be insured if there is an approval of expensive shipment because shipping with these are prohibited.

EDL has the rights to void any incoming or pending insurance request at any time due to any reasonable reason with or without prior notice.